Overview
Precision RPAS Thermal (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who engage with our services or visit our website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We operate in full compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
Information We Collect
Information You Provide Directly
- Full name and contact details (email address, phone number)
- Company or organization name
- Project address and building details submitted via our inquiry form
- Any additional information included in project descriptions or communications
Information Collected Automatically
- IP address and browser type when visiting our website
- Pages visited, time spent, and referring URLs via analytics tools
- Device type and operating system
Information Collected During Service Delivery
- Aerial imagery and thermal data of the inspected property
- Flight logs, timestamps, and GPS coordinates of drone operations
- Inspection reports and associated radiometric data files
How We Use Your Information
We use the information collected solely for the following purposes:
- To respond to inquiries and provide scoped project proposals
- To plan, conduct, and document drone inspection services
- To deliver inspection reports and post-mission deliverables
- To communicate regarding scheduling, weather, and project updates
- To improve our website and service quality
- To comply with legal and regulatory obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to any third party. Information may be shared only in the following limited circumstances:
- Service providers: Trusted tools used to operate our business (e.g., email, cloud storage, analytics) under strict confidentiality obligations
- Legal compliance: When required by law, court order, or Transport Canada regulatory obligations
- Business transfer: In the event of a merger or acquisition, under equivalent privacy protections
Data Retention
We retain personal information and inspection data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Inspection imagery, thermal data, and flight logs are retained for a minimum of two years to support follow-up inspections and baseline comparisons. You may request deletion of your data at any time, subject to any legal retention obligations.
Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for non-essential uses of your data
- Request the deletion of your personal information where no legal obligation requires retention
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at info@precisionrpas.ca.
Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our content. These tools collect aggregated, anonymized data and do not identify you personally. You may disable cookies through your browser settings at any time.
Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. All inspection data and client files are stored in secure, access-controlled environments. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Contact
For any privacy-related questions, requests, or concerns, please contact us:
- Email: info@precisionrpas.ca
- Phone: (604) 735 7625
- Address: Vancouver, BC, Canada